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Manufacturing
amfori BSCI Investigation Handler & Remediation Handler
Social Compliance
Grievance Mechanism
BSCI
The Challenge
Unresolved worker grievances creating risks for factory compliance and buyer relationships
Informal and undocumented disciplinary procedures lacking transparency
Ineffective worker participation committees failing to address systemic issues
Worker hesitancy to engage with existing grievance channels due to fear of retaliation
The Approach
Conducted formal investigations into reported grievances following amfori BSCI protocols
Performed baseline assessments of factory grievance mechanisms and social dialogue structures
Designed and implemented structured remediation programs with measurable milestones
The Result
Achieved 80% reduction in negative workplace behaviors through targeted interventions
Strengthened grievance mechanisms with accessible, trusted, and documented processes
Enhanced worker and management training on rights, responsibilities, and social dialogue
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